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Got a question concerning a specific product or how the purchase works? Feel free to contact me: hello@mediamojodesign.com

Make sure to read through the following FAQ section, maybe the answer is waiting there already!

Frequently Asked Questions

So far, you can buy my templates in my Etsy store. Etsy is an online marketplace that connects sellers with buyers and is primarily built for handmade goods like digital art.

Once the templates have been purchased, you receive an e-mail with instructions to download a file. The file includes a link to Canva, where you can edit the templates.

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Yes, in order to customize the purchased templates, you need to have an own Canva account. Doesn’t have one yet? Just sign up here (Affiliate Link = When signing up with this link I’ll get a small commission. Don’t worry, there are no additional costs for you.).

You don’t need the Canva Pro plan. All items used in the templates are available to the free plan so that you can use them with a free Canva account.

After your purchase is made and your payment is approved, you’ll instantly get access to your purchased templates.

Yes, you can easily customize the templates according to your needs. You can change colors, fonts, font size, images, image size, add or delete elements – simply customize the templates so they fit to your own branding.

The photos used in the template shop images are used for illustration purposes only and are not part of the template. You must add your own photos or photos from the free Canva image library in your own Canva account.

Due to the instant nature of the digital transaction, I cannot offer refunds or exchanges. If you have any problems with the download or file, please contact me and I’ll do anything I can to help you.